Acceptance of terms
3. Membership and Accessibility
4. Intellectual Property Rights
By continuing to use the Website, you acknowledge that all trademarks, brand names, logos, product names, copyrights and other intellectual property rights of products and services offered on the Website (“Content”) are the trademarks, brand names, product names, copyrights and other intellectual property rights of Supplycart or the respective trademark owners (as the case may be) and such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication or otherwise, any license or right to use, publish or reproduce any trademark, logo or service mark displayed on the Website without Supplycart or the respective trademark owner's prior written permission.
5. Use of Website
Whilst every effort is made to ensure that the Website is up to date and to ensure that the information on the Website, catalogues, and other publications are correct at the time of publication, they do not form part of any contract for the sale of goods. For technical reasons, colour illustrations should be viewed as a guide only. Supplycart makes no representation or warranties about the accuracy, completeness or suitability for any purpose of the information, content and related graphics published on this Website.
Supplycart makes every endeavor to keep the Website free from viruses, however, Supplycart does not make any guarantee or representations that the Website is secure or free from viruses. You shall take the necessary steps to ensure appropriate security measures are installed on your device or computer and utilize a virus scanner before downloading any information, software or documentation form the Website.
You must not misuse our Website by knowingly introducing viruses, trojans, worms, malware or other material which is malicious or technologically harmful. You must not use the Website for any unlawful, illegal, abusive, harassing, misleading, inaccurate, or in breach of any applicable laws.
Supplycart may contain links to external websites. When you activate such links, you will leave the Website and Supplycart has no control over the contents of those websites or resources and will accept no responsibility or liability in respect of the material on those external links or websites.
To the fullest extent allowable by law, you agree that Supply and our employees will not be liable any direct, indirect, special, exemplary, consequential damages, or any damages whatsoever including but not limited to loss of use, data, revenue or profits, arising out or in connection with your use of the Website or Supplycart Products and Services.
6. Limitation of Liablity and Indemnity
Supplycart has no control over the operation, inspection, maintenance, or use of the products after the sale and delivery of such Supplycart Products and Services to you, including in the case of food products, Supplycart makes no representations as to the suitability of those products in respect of allergies (e.g., nuts allergies). You shall indemnify and hold Supplycart harmless against any and all liability and claims from third parties arising from improper use, wrongful use, negligence or omission by third parties using Supplycart Products and Services which you have supplied and provided to such third parties.
7. Pricing and payment terms
Quotations are valid as stipulated in the quotation unless terminated earlier by Supplycart. The prices of Supplycart Products and Services quoted are suggested list prices at the time of publication and appear solely as reference. The prices quoted are subject to change in the event of any imposition of or increase in tax, levies or duties whatsoever on the goods, its components or raw materials. If Goods and Services Tax (“GST”) or other taxes are payable on goods supplied or on any amount payable the User shall pay such tax at the appropriate rate.
All invoices fees are due within 30 working days of Supplycart’s invoice date notwithstanding that the property in the goods has not been passed to the Buyer. All payments received from the Buyer will be applied towards settlement of the oldest debts comprising of the earliest invoices and other charges.
If the User fails to make payment on the due date, Supplycart reserves the right to appoint a debt collection agent for the purpose of payment collection and Supplycart shall be entitled to be indemnified by the User for these debt collection costs incurred charge the Buyer for all costs incurred.
Title in the goods will not pass to the Buyer until the Buyer has paid the purchase price in full accordance with the sales invoices. Supplycart will be entitled to recover the goods in respect of which property has not passed to the Buyer at any time. The Buyer authorizes officers, employee, and agents of Supplycart to enter upon any premises of the Buyer for the purpose of recovering any goods in respect of the property that has not been passed to the Buyer.
All amounts stated in the invoices and statement of accounts of Supplycart shall be conclusive of the amounts due and owing by Buyer to Supplycart and shall be binding against Buyer in any legal proceedings. Supplycart reserves the right to grant, refuse, withdraw, restrict, alter, suspend, or cancel credit terms at its sole discretion. Supplycart reserves the right without limitation to refuse or cancel orders for goods where the Buyer is or is liable to become in breach of its agreed credit terms.
All typographical, clerical, or other error in omission in any sales literature, quotation, price list, acceptance of offer, invoice, or other document or information issued by Supplycart shall be subject to correction without any liability on the part of Supplycart.
8. Orders, Returns, and Credits
Should you find defects in the goods within 7 days of receipt, you may by providing a substantiated reason for such rejection including without limitation to the said products not being of merchantable quality, are defective, damaged and/or not fit for purpose. This excludes fruits.
Supplycart will replace products found to be defective upon delivery without charge. Goods incorrectly supplied or invoiced as a result of error on part of Supplycart will be collected or credited without charge. Non-returnable goods sold by Supplycart will only be accepted as a return where the goods are found to be defective at the date of delivery or at Supplycart’s sole and absolute discretion.
Returns must be intact in their original packaging and must be accompanied by a return note issued by our Customer Experience Operator. Food and special orders are non-returnable and non-refundable. These orders are final and cannot be returned.
Supplycart may refund to you the amount paid by you for the products in question, whether by way of a refund or purchase credits to be used for future purchases or exchange the product for the nearest substitute at Supplycart’s discretion.
Supplycart shall not have further liability to compensate and/or pay to you any indirect, consequential or incidental loss, damage or expense arising from such damaged, spoilt or defective products other than to refund to you the amount paid by you for those products in question.
9. Delivery of Products
The Buyer’s order will be delivered to the address specified on the completed order form. Supplycart will deliver the Buyer’s order to the main entrance of the delivery address provided on the completed order form and may only carry your order into the delivery address or enclosed area / compound at the delivery address provided that you give Supplycart personnel your consent, there is no obstruction of access and/or the said Supplycart personnel believes it to be safe and reasonable to do so. Please note that Supplycart’s delivery service is available in selected areas only.
Upon acceptance of the products, the Buyer agrees that all risk in the products shall pass to the Buyer upon completion of delivery notwithstanding that title in the products and goods has not passed to the Buyer until such time payment of Supplycart’s invoice is made in full.
Time of delivery as provided by Supplycart is an estimate only and Supplycart is not liable to make good any damage or loss arising out of any such delay. Delivery shall be deemed to have been made if Supplycart delivers the goods to the location specified and Delivery Order is endorsed by any representative present thereof. Supplycart is not liable for any loss or damage to Buyer by reason of unauthorised collection of the goods at the addressed provided by the Buyer.
Delivery Order will be sent to the Buyer’s address specified on the completed order form. All goods must be examined carefully at time of delivery and report within 7 days if there is any wrong, missing, or damaged item(s). All original packaging & labeling must be retained upon replacement of items.
10. Cancellation of Credit Terms
Notwithstanding anything herein contained, Supplycart reserves the right to limit / cancel the credit terms of the Buyer as to time and/or amount without giving any reasons thereof and to forthwith demand full settlement of all sums that may be owing by Buyer not withstanding that the credit period or term initially extended has not expired.
Supplycart reserves the right to cancel delivery of the goods or such installments thereof without prejudice to its rights to recover all sums owing to it in respect of deliveries already made.
What Information Do We Collect About You?
The information we collect are those provided by you upon your registration for use of the website together with information we learn from your use of the Website. This information may include your personal identification details such as your name, contact number and other information which identifies you. We also collect information about you when you contact us whether by way of email, telephone or other means of communication including social media.
How Do We Use The Information?
We do not sell or disclose your information in an unauthorised manner to any third parties. Your information is used strictly for the following purposes mentioned herein –
to provide our products and services to you;
to communicate with you;
to verify your identity for purposes of receiving our products and services;
to notify you of any changes to our terms and conditions or the products and services offered to you;
for customer research purposes to better improve our services;
to inform you of products and services which may be of interest to you including information about products and services offered by our affiliated companies and selected third-party partners; and
to maintain records as part of our business or other purposes in so far as is permitted by the law.
Disclosure and Safeguarding the Information
All information collected by Supplycart will be kept confidential and used internally by Supplycart. Supplycart may however, provide or disclose the information to our subsidiary, associated or related companies or third party service providers for the purposes mentioned herein. Disclosure of the information may also be made in compliance with applicable laws and to generally protect the rights and property of Supplycart.
You may choose not to give or to limit or to withdraw your consent for us to process and retain your information by writing in to us at firstname.lastname@example.org. This may result in Supplycart being unable to offer to you the products and services in the ordinary course of our business or to provide any promotional information and materials that may be of interest to you.
Right to Access and Correction of Personal Data
We want to ensure that the information we have is accurate and up to date for us to provide the best possible service to you. All users of the Websites, including you, have the right to access, update or correct any information by updating your registration details on the Website or writing to us at email@example.com.
If you have any queries, complaints or otherwise relating to the misuse or suspected misuse of your information, you may contact us at the above mentioned email address.